Frequently Asked Questions
Digital Team Members are digital assistants that provide real-time support - answering questions, delivering information, automating workflows, and capturing feedback and insight. They help reduce manual workloads, understand user sentiment and improve engagement across any environment.
Digital Team Members extend your team’s capacity by providing instant answers to common questions, sharing information at scale and automating reporting - helping reduce workloads and freeing up time for more complex tasks.
Our Digital Team Members are working across a wide range of sectors, including airports, environmental initiatives, universities, and waste & recycling projects.
Users have round-the-clock access (24/7/365), allowing the public to find information and share feedback instantly, in-the-moment.
There is no physical hardware required. To encourage interactions, you will need to install on-location signage, which can be custom designed for your location.
There is no physical hardware required. To encourage interactions, you will need to install on-location signage, which can be custom designed for your location.
Prices are bespoke based on the number of Digital Team Members you require. To find out more, click on our Book a Demo page.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”
“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”