Benefits
Provide up-to-date information on recycling guidelines, collection schedules and proper disposal methods, improving community participation.
Handle common questions about waste and recycling services immediately, reducing the burden on customer support teams and saving staff time.
Collect data on service requests and recycling behaviors, helping waste management teams optimize routes, identify problem areas and improve overall efficiency.
Encourage active participation strengthening community involvement in waste and recycling efforts.
Educate residents on best practices for waste reduction and recycling, fostering better habits and compliance.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”
“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”