Environment Agency: Digital Engagement for Coastal Risk Management

We’re enhancing flood risk communication and community engagement along the Lincolnshire Coast with our digital platform, "Hello EA." Currently deployed in locations such as Skegness and Mablethorpe, our platform provides real-time updates on flood defenses and improvements, while also collecting valuable community feedback. By offering educational resources on flood risks, we’re helping residents and visitors stay informed and prepared, ultimately supporting the resilience and sustainability of the coastal area.

Client Name:
Environment Agency
Sectors:
Central Government
Hello Environment
Use Cases:
Virtual Assistant
Flood Management
Public Engagement
Conservation
Location:
Lincolnshire Coast, UK
Press:
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Resource:
View Resource

£1.45m+

Cost Avoidance (Hello EA)

33+

Tonnes of Carbon Saved (Hello EA)

291+

Staff Days Saved (Hello EA)

No items found.

Project Outcomes:

Hello EA Outcomes:

Reduced cost per engagement by 92%
Reduced carbon footprint
Now able to engage with the public 24/7/365
Increased community preparedness, engagement and reach, compared to previous years
Improved insight into public behavior

"It is impossible for us to have people on the ground 24-7.

‍

Hello Environment enables us to have bespoke conversations with communities in periods like school holidays, evenings and weekends, even when our offices are not working."

Georgia Thompson, Communications & Engagement Senior Specialist, Lincs Coast 2100+ Partnership

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