Project Outcomes:
- Saved staff 274 days by streamlining responses to public queries
- Enhanced the visitor experience by addressing public feedback
- Strengthened relationships with retail tenants
Improving Shopping Experiences
After a successful project at MediaCityUK, the Peel Group asked us to start a new initiative at Quayside Shopping Centre, Salford Quays. They wanted to gather insights from shoppers to help improve the visitor experience. We placed signage throughout the shopping center to invite visitors to share their feedback.
- Client Name:Quayside Shopping Centre
- Sectors:Property Management
- Use Cases:Virtual AssistantPublic Engagement
- Location:Quayside Shopping Centre, UK
- Press:View Press
View Press - Resource:View Resource
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Transforming Destinations with Visitor Feedback
We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.
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Revolutionising Multi-Use Destinations
We’re keeping visitors updated on all the exciting happenings at Olympia. With “Hello Olympia,” visitors can easily access information about Olympia’s transformation plans, events, office leasing and more.
Downtown Iowa City: AI Digital Assistant for Downtown Visitor Engagement
In the heart of Iowa City, the vibrant downtown area offers a delightful blend of shops, eateries, bars, entertainment and more.
