Business Improvement Districts

Improve visitor experiences and local engagement with an AI-powered Digital Assistant that helps people discover local businesses, events, services and attractions, all-year round.

Bustling marketing with people and families exploring the stalls and purchasing produce.
Signage used at Downtown Denton, showing the 'Headless Horseman' during Halloween.
Streamline Information Delivery

Provide real-time updates and details about local businesses and offerings, reducing the need for staff to manually answer enquiries.

Offer a seamless and engaging way for visitors to interact with local areas, enhancing their overall experience and satisfaction with the area.

Collect feedback and data from visitors to understand their preferences and behaviours, allowing for better planning and targeted improvements.

Drive more visitors to local businesses by highlighting promotions and special events, boosting local economic activity.

Colourful mural on building windows featuring a large red octopus with swirling tentacles. Above, a "For Lease" sign and QR code are displayed.

Downtown Bellingham: AI Digital Assistant for Downtown Experiences

The Downtown Bellingham Partnership has introduced a downtown digital guide to support residents and visitors downtown.

Interactive signage on street in City of Denton

Downtown Denton: Elevating Halloween Visitor Experiences

As part of Downtown Denton’s Inaugural “31 Days of Halloween”, the City launched an AI-powered digital guide to help visitors explore the area with ease.

Visitor scanning QR code on interactive signage at Christmas time to find out what's happening in Downtown Iowa City.

Downtown Iowa City: AI Digital Assistant for Downtown Visitor Engagement

In the heart of Iowa City, the vibrant downtown area offers a delightful blend of shops, eateries, bars, entertainment and more.

Man leaning in to scan QR code on interactive signage by rabbit art installation in Downtown Iowa.

Downtown Iowa City: Digital Visitor Engagement Through Public Art

A captivating 23-foot tall inflatable installation, featuring illuminated bunnies, visited Downtown Iowa as part of the “Intrude” public art exhibition.

Man on phone scanning interactive historic trail floor sticker in Cardiff Town Centre.

FOR Cardiff: Connecting Visitors with Local History

Our work aimed to boost foot traffic to Cardiff city centre by offering engaging and enjoyable experiences for both residents and visitors.

A person holding a phone with a snapshot of a conversation with a digital assistant. In the background there is signage featuring the words "Ask me a question" and a QR code.

“Hello Airport is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”

Brian Cobb,
Chief Innovation Officer,
CVG Airport
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A sign featuring an illustrated Bin character. There is a speech bubble that reads "I'm Professor Green, ask me what to do with your food waste"

“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”

Barbara Romero
Director and General Manager,
LA Sanitation
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A yellow sign near a body of water. Featuring speech bubbles that read "How does the water look?" "Help us understand water quality or ask a question"

“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”

Caroline Douglass
Executive Director, Flood and Coastal Risk Management,
Environment Agency
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See how Hello Lamp Post can help your organisation.

How could AI-powered Digital Assistants answer questions, automate services and engage with your audience 24/7?

Whether you’re looking to extend your public engagement reach, improve customer service or generate new audience insights, get in touch.

The Intelligent Airport Guide

With rising passenger numbers and more frequent disruptions, discover why Digital Team Members have become essential infrastructure for airports to support accessibility, intelligence and operational resilience.

Including expert insights and real-world case studies from airport senior leaders, including CVG and Birmingham Airport.

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