Sectors We Serve
Unlock effortless audience engagement with Hello Lamp Post - your solution for faster, more cost-effective communication, anytime and anywhere.


Whatever your sector, our flexible technology can be tailored to meet your specific needs.
Whether you're an airport looking to streamline your operations, a waste management organisation guiding residents on recycling practices or a local authority trying to improve resiliency to environmental risks, we're happy to support you every step of the way.
Our Sectors
All Sectors
Featured Case Studies
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Atlantic City Airport: AI Digital Assistant Improving Customer Service
Atlantic City Airport has introduced Digital Team Members to support more passengers and ease pressure on frontline teams.

CVG Airport: 24/7, Always Available AI Digital Assistant
With Digital Team Members, CVG Airport are unifying all of their touchpoints, so passengers move through their airport with less friction and more confidence.

Birmingham Airport: Improving Passenger Engagement
Introducing BABS, the Digital Team Member assisting travellers at all touchpoints as part of the 'Connected Personal Experiences' initiative.

LA Sanitation: Improving Waste Management in Los Angeles
In partnership with LA Sanitation and Environment, we’ve launched Professor Green - the Digital Team Member helping residents in the city correctly sort their organic waste.

Interactive Heritage and Cultural Sites
We’ve partnered with the Sydney Harbour Federation Trust to deepen visitors' engagement with their captivating heritage sites.

Environment Agency: AI-Powered Flood Resilience and Awareness
Hello Environment’s AI-powered Digital Team Members help communities understand flood risk, engage with flood defence projects, and access information to help them prepare for flooding.

Glasgow Airport: AI Digital Assistant for Passenger Assistance
Aimed at enhancing inclusivity and accessibility, we're handling Assisted Travel requests and queries to help passengers self-serve at Glasgow Airport.

Downtown Bellingham: AI Digital Assistant for Downtown Experiences
The Downtown Bellingham Partnership has introduced a downtown digital guide to support residents and visitors downtown.

UBC: AI-Powered Virtual Concierge for University Accommodation
With Digital Team Members, UBC's Conference & Accommodation guests have instant access 24/7 to check-in information, room details, local amenities and more - without requiring in-person support.

Downtown Iowa City: AI Digital Assistant for Downtown Visitor Engagement
In the heart of Iowa City, the vibrant downtown area offers a delightful blend of shops, eateries, bars, entertainment and more.

Driving Community Climate Action
We’re inviting residents to engage in discussions about sustainability initiatives across Dundee, share their feedback on environmental issues and learn how they can contribute to mitigating climate change.
Airports
Featured Case Studies
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Atlantic City Airport: AI Digital Assistant Improving Customer Service
Atlantic City Airport has introduced Digital Team Members to support more passengers and ease pressure on frontline teams.

Birmingham Airport: Improving Passenger Engagement
Introducing BABS, the Digital Team Member assisting travellers at all touchpoints as part of the 'Connected Personal Experiences' initiative.

CVG Airport: 24/7, Always Available AI Digital Assistant
With Digital Team Members, CVG Airport are unifying all of their touchpoints, so passengers move through their airport with less friction and more confidence.

Glasgow Airport: AI Digital Assistant for Passenger Assistance
Aimed at enhancing inclusivity and accessibility, we're handling Assisted Travel requests and queries to help passengers self-serve at Glasgow Airport.
BIDs
Featured Case Studies

Downtown Bellingham: AI Digital Assistant for Downtown Experiences
The Downtown Bellingham Partnership has introduced a downtown digital guide to support residents and visitors downtown.

Downtown Denton: Elevating Halloween Visitor Experiences
As part of Downtown Denton’s Inaugural “31 Days of Halloween”, the City launched an AI-powered digital guide to help visitors explore the area with ease.

Interactive Chat Widget
As Colchester's Business Improvement District, Our Colchester represents over 400 local businesses.

FOR Cardiff: Connecting Visitors with Local History
Our work aimed to boost foot traffic to Cardiff city centre by offering engaging and enjoyable experiences for both residents and visitors.

Downtown Iowa City: Digital Visitor Engagement Through Public Art
A captivating 23-foot tall inflatable installation, featuring illuminated bunnies, visited Downtown Iowa as part of the “Intrude” public art exhibition.

Downtown Iowa City: AI Digital Assistant for Downtown Visitor Engagement
In the heart of Iowa City, the vibrant downtown area offers a delightful blend of shops, eateries, bars, entertainment and more.
Central Government
Featured Case Studies

Environment Agency: AI-Powered Flood Resilience and Awareness
Hello Environment’s AI-powered Digital Team Members help communities understand flood risk, engage with flood defence projects, and access information to help them prepare for flooding.

Environment Agency: Digital Engagement for Coastal Risk Management
With Digital Team Members, we’re educating communities at scale about flood risk, preparedness, and future coastal changes across the Lincolnshire Coast.

Environment Agency: AI Digital Assistants for Flood Risk Awareness
Digital Team Members are bringing the Boston Barrier to life through interactive digital engagement to keep communities informed, prepared and connected to local defences when flood risks arise.
Emergency Services
Featured Case Studies

Virtual Fire Safety Checks
South Yorkshire Fire & Rescue (SYF&R) used our digital home safety check to streamline staff assessments and improve public emergency support.

Collecting Patient Feedback
We collaborated with Royal United Hospital (RUH), an NHS acute-care facility in Bath, to alleviate administrative burdens on hospital staff.
Environment
Featured Case Studies

Environment Agency: Scaling Citizen Science Through AI-Powered Digital Engagement
Turning everyday visits to waterways into opportunities for citizen science, Digital Team Members capture real-time insights from the people who experience rivers, lakes and beaches firsthand.

Environment Agency: AI-Powered Flood Resilience and Awareness
Hello Environment’s AI-powered Digital Team Members help communities understand flood risk, engage with flood defence projects, and access information to help them prepare for flooding.

Environment Agency: Digital Engagement for Coastal Risk Management
With Digital Team Members, we’re educating communities at scale about flood risk, preparedness, and future coastal changes across the Lincolnshire Coast.

Environment Agency: AI Digital Assistants for Flood Risk Awareness
Digital Team Members are bringing the Boston Barrier to life through interactive digital engagement to keep communities informed, prepared and connected to local defences when flood risks arise.
Local Government
Featured Case Studies

Downtown Denton: Elevating Halloween Visitor Experiences
As part of Downtown Denton’s Inaugural “31 Days of Halloween”, the City launched an AI-powered digital guide to help visitors explore the area with ease.

LA Sanitation: Improving Waste Management in Los Angeles
In partnership with LA Sanitation and Environment, we’ve launched Professor Green - the Digital Team Member helping residents in the city correctly sort their organic waste.

Interactive Heritage and Cultural Sites
We’ve partnered with the Sydney Harbour Federation Trust to deepen visitors' engagement with their captivating heritage sites.

Driving Community Climate Action
We’re inviting residents to engage in discussions about sustainability initiatives across Dundee, share their feedback on environmental issues and learn how they can contribute to mitigating climate change.

Neighbourhood Engagement Assistant
Our AI-driven solution is assisting the City of Stirling to automate and optimise interactions between the city and its residents.

City of Scottsdale: AI Digital Assistant for Waste Management
In line with the City's mission to make Scottsdale smarter and cleaner, we’re partnering with the Solid Waste team to simplify how residents access recycling information and reduce landfill waste.

Nature-Based Trails
We’ve partnered with Central Bedfordshire and Hertfordshire County Councils to offer an exciting educational walk that families and adults alike can explore and enjoy.

City Wide Engagement
The birthplace of Hello Lamp Post, “Hello Bristol” launched in the summer of 2013 as our very first deployment, following our win of the Watershed Playable City Prize.

Self Help Tips and Wellbeing Support
First Steps to Support is a new Digital Assistant offering assistance to those managing life’s stresses and seeking to improve their mental well-being, whether for themselves, their friends, or family.
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Mental Health and Wellbeing Support
Since 2017, the region has seen an increase in suicides, prompting the introduction of Hello Lamp Post at three key physical locations and online.
Property Management
Featured Case Studies

UBC: AI-Powered Virtual Concierge for University Accommodation
With Digital Team Members, UBC's Conference & Accommodation guests have instant access 24/7 to check-in information, room details, local amenities and more - without requiring in-person support.

Improving Shopping Experiences
After a successful project at MediaCityUK, the Peel Group asked us to start a new initiative at Quayside Shopping Centre, Salford Quays.
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Revolutionising Multi-Use Destinations
We’re keeping visitors updated on all the exciting happenings at Olympia. With “Hello Olympia,” visitors can easily access information about Olympia’s transformation plans, events, office leasing and more.

Transforming Destinations with Visitor Feedback
We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.

Improving Visitor Experiences at the Olympic Park
The London Legacy Development Corporation (LLDC) at Queen Elizabeth Olympic Park, spanning over 500 acres, had been evolving since the 2012 Olympics.
Tourism
Featured Case Studies

Downtown Bellingham: AI Digital Assistant for Downtown Experiences
The Downtown Bellingham Partnership has introduced a downtown digital guide to support residents and visitors downtown.

Interactive Chat Widget
As Colchester's Business Improvement District, Our Colchester represents over 400 local businesses.

Transforming Destinations with Visitor Feedback
We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.

FOR Cardiff: Connecting Visitors with Local History
Our work aimed to boost foot traffic to Cardiff city centre by offering engaging and enjoyable experiences for both residents and visitors.

Downtown Iowa City: Digital Visitor Engagement Through Public Art
A captivating 23-foot tall inflatable installation, featuring illuminated bunnies, visited Downtown Iowa as part of the “Intrude” public art exhibition.

Downtown Iowa City: AI Digital Assistant for Downtown Visitor Engagement
In the heart of Iowa City, the vibrant downtown area offers a delightful blend of shops, eateries, bars, entertainment and more.

City Wide Engagement
The birthplace of Hello Lamp Post, “Hello Bristol” launched in the summer of 2013 as our very first deployment, following our win of the Watershed Playable City Prize.

UBC: Interactive Museum Visitor Experiences
Bringing museum exhibits to life through interactive digital conversations that deepen learning, capture visitor feedback and inspire meaningful engagement.
Universities
Featured Case Studies

UBC: AI-Powered Virtual Concierge for University Accommodation
With Digital Team Members, UBC's Conference & Accommodation guests have instant access 24/7 to check-in information, room details, local amenities and more - without requiring in-person support.

UBC: AI Digital Assistant for Parking Experiences
We're transforming parking meters at the University of British Columbia into interactive Digital Team Members, giving students and visitors instant answers about parking, payments and available spaces.

UBC: Interactive Museum Visitor Experiences
Bringing museum exhibits to life through interactive digital conversations that deepen learning, capture visitor feedback and inspire meaningful engagement.
Utilities
Featured Case Studies

Water Quality & Safety Checks
We’re inviting visitors to share their personal experiences with local rivers, helping South West Water gain valuable insights into how these rivers are used for recreational activities.
Waste and Recycling
Featured Case Studies

LA Sanitation: Improving Waste Management in Los Angeles
In partnership with LA Sanitation and Environment, we’ve launched Professor Green - the Digital Team Member helping residents in the city correctly sort their organic waste.

RecycleSmart: AI-Powered Recycling Support for Central Contra Costa County
In the Central Contra Costa County, we're improving recycling efforts by providing clear guidance on what household items can and cannot be recycled or sent to landfill.

City of Scottsdale: AI Digital Assistant for Waste Management
In line with the City's mission to make Scottsdale smarter and cleaner, we’re partnering with the Solid Waste team to simplify how residents access recycling information and reduce landfill waste.

“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”
Director and General Manager,
LA Sanitation
See how Hello Lamp Post can help your organisation.
How could AI-powered Digital Assistants answer questions, automate services and engage with your audience 24/7?
Whether you’re looking to extend your public engagement reach, improve customer service or generate new audience insights, get in touch.

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