Utilities

The AI-powered Digital Assistant supporting environmental monitoring, gathering public insights and helping people stay informed about key services.

Woman smiling whilst using her phone, sitting on a rock next to a body of water.

Accelerate Issue Reporting

Allow customers to quickly report quality and safety concerns, leading to faster resolution.

Increase Public Engagement

Educate customers about water conservation, bathing waters and disposables, promoting responsible usage and enhancing satisfaction.

Automate Query Handling

Streamline responses to common customer enquiries, saving staff time and improving efficiency.

Efficient Resource Management

Provides data-driven insights into usage patterns and service demands, aiding in better resource allocation and management.

Water Quality & Safety Checks

We’re inviting visitors to share their personal experiences with local rivers, helping South West Water gain valuable insights into how these rivers are used for recreational activities.

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Featured Case Studies

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A person holding a phone with a snapshot of a conversation with a digital assistant. In the background there is signage featuring the words "Ask me a question" and a QR code.

“Hello Airport is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”

Brian Cobb,
Chief Innovation Officer,
CVG Airport

A sign featuring an illustrated Bin character. There is a speech bubble that reads "I'm Professor Green, ask me what to do with your food waste"

“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”

Barbara Romero
Director and General Manager,
LA Sanitation

A yellow sign near a body of water. Featuring speech bubbles that read "How does the water look?" "Help us understand water quality or ask a question"

“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”

Caroline Douglass
Executive Director, Flood and Coastal Risk Management,
Environment Agency

See how Hello Lamp Post can help your organisation.

How could AI-powered Digital Assistants answer questions, automate services and engage with your audience 24/7?

Whether you’re looking to extend your public engagement reach, improve customer service or generate new audience insights, get in touch.

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The Intelligent Airport Guide

With rising passenger numbers and more frequent disruptions, discover why Digital Team Members have become essential infrastructure for airports to support accessibility, intelligence and operational resilience.
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Including expert insights and real-world case studies from airport senior leaders, including CVG and Birmingham Airport.

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