Benefits
Regularly engage the public with safety and preparedness tips, enhancing community readiness and resilience.
Automate responses to public queries and processes, saving staff time and improving customer service efficiencies.
Reach more citizens, especially in areas with limited access to traditional communication methods.
Share critical information quickly to keep citizens informed and prepared.
Collect valuable data to help identify community priorities, improving resource allocation.
Offer a scalable, low-cost alternative to traditional public engagement, reaching more people with fewer resources.
Virtual Fire Safety Checks
South Yorkshire Fire & Rescue (SYF&R) used our digital home safety check to streamline staff assessments and improve public emergency support.
Collecting Patient Feedback
We collaborated with Royal United Hospital (RUH), an NHS acute-care facility in Bath, to alleviate administrative burdens on hospital staff.
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harnesses technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”
“Using Hello Lamp Post, our downtown district has increased the level of engagement and given us a new way to engage that evolves beyond static forms of communication like phone, email or social media platforms like Facebook.”
“This is a powerful tool for our council, particularly the speed and accuracy of the AI generated answers.”