Property Management

With our AI-powered Digital Assistants, improve on-site customer experiences to support visitors and tenants effectively.

View of a high rise office building in a city.

Man with headphones in his ears, sitting on a bench in an office looking at his phone.

Front-of-House Digital Assistance

Streamline customer enquiries and service requests, providing immediate assistance and information.

Efficient Maintenance Reporting

Enable customers to easily report maintenance issues, ensuring faster response times and improved issue tracking.

Seamless Appointment Booking

Facilitate convenient scheduling for property-related appointments and services through interactive booking systems, reducing administrative workload.

Improve Customer Engagement

Offer interactive information and updates on property services, enhancing overall customer satisfaction by keeping them informed.

Streamline Operations

Utilise data collected from customer interactions and maintenance requests to identify trends, improve service delivery and manage property operations more effectively.

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Featured Case Studies

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Interactive wall at Olympia in Kensington London for visitors to scan QR code to find out what's happening in the area and to ask their questions.

Revolutionising Multi-Use Destinations

We’re keeping visitors updated on all the exciting happenings at Olympia. With “Hello Olympia,” visitors can easily access information about Olympia’s transformation plans, events, office leasing and more.

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Transforming Destinations with Visitor Feedback

We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.

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Interactive wall at Quayside Shopping Centre for visitors and shoppers to share their feedback and win a £50 gift card.

Improving Shopping Experiences

After a successful project at MediaCityUK, the Peel Group asked us to start a new initiative at Quayside Shopping Centre, Salford Quays.

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Two friends using their phones at the Queen Elizabeth Olympic Park in Stratford, looking at interactive signage on lamp post.

Improving Visitor Experiences at the Olympic Park

The London Legacy Development Corporation (LLDC) at Queen Elizabeth Olympic Park, spanning over 500 acres, had been evolving since the 2012 Olympics.

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interactive signage in a guest bedroom, for virtual concierge at the University of British Columbia's visitor accommodation.

UBC: AI-Powered Virtual Concierge for University Accommodation

With Digital Team Members, UBC's Conference & Accommodation guests have instant access 24/7 to check-in information, room details, local amenities and more - without requiring in-person support.

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A person holding a phone with a snapshot of a conversation with a digital assistant. In the background there is signage featuring the words "Ask me a question" and a QR code.

“Hello Airport is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”

Brian Cobb,
Chief Innovation Officer,
CVG Airport

A sign featuring an illustrated Bin character. There is a speech bubble that reads "I'm Professor Green, ask me what to do with your food waste"

“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”

Barbara Romero
Director and General Manager,
LA Sanitation

A yellow sign near a body of water. Featuring speech bubbles that read "How does the water look?" "Help us understand water quality or ask a question"

“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”

Caroline Douglass
Executive Director, Flood and Coastal Risk Management,
Environment Agency

See how Hello Lamp Post can help your organisation.

How could AI-powered Digital Assistants answer questions, automate services and engage with your audience 24/7?

Whether you’re looking to extend your public engagement reach, improve customer service or generate new audience insights, get in touch.

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The Intelligent Airport Guide

With rising passenger numbers and more frequent disruptions, discover why Digital Team Members have become essential infrastructure for airports to support accessibility, intelligence and operational resilience.
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Including expert insights and real-world case studies from airport senior leaders, including CVG and Birmingham Airport.

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