Local Government

Self Help Tips and Wellbeing Support

First Steps to Support is a new Digital Assistant offering support to those managing life’s stresses and seeking to improve their mental well-being, whether for themselves, their friends, or family. Hello Lamp Post has been introduced to help spread the word about this valuable resource.

‍

Read More
Read More
  • Client Name:
    Surrey County Council
  • Sectors:
    Local Government
  • Use Cases:
    Virtual Assistant
    Health & Wellbeing
  • Location:
    Surrey, UK
  • Press:
    View Press
    External link arrow in teal.
    View Press
    External link arrow in teal.
  • Resource:
    View Resource
    External link arrow in teal.
Resident using their phone to scan QR code on a street pole to find out ways to improve wellbeing, with Surrey County Council.

Objectives:

  • Directed individuals to First Steps 24 hour online support reducing the need for a dedicated telephone hotline
  • Inform residents about how they can access available support services
  • Help people explore various resources and services for their mental well-being
Close up of interactive signage with Surrey County Council to support residents with their health and wellbeing
No items found.
Left arrow icon in teal.
Right arrow icon in teal.

Outcomes:

  • Increased online engagement, especially during out-of-hours
  • 92% of users reported feeling "bad" or "okay”
  • 85% expressed an interest in discovering ways to enhance their well-being

Hello EA Outcomes:

See how Hello Lamp Post can help your business
Book a Demo
Book a Demo
Contact Us
Contact Us

Related Case Studies

View All Case Studies
View All Case Studies
Left arrow icon in white.
Right arrow icon in white.
Interactive signage on park bench for citizens to scan QR code to get mental health and wellbeing support, guidance and advice, with North Lanarkshire Council.

Mental Health and Wellbeing Support

Since 2017, the region has seen an increase in suicides, prompting the introduction of Hello Lamp Post at three key physical locations and online.

Learn More
Learn More
Person using phone in waiting room to scan interactive signage to share their feedback on hospital experience at Royal United Hospital Bath.

Collecting Patient Feedback

We collaborated with Royal United Hospital (RUH), an NHS acute-care facility in Bath, to alleviate administrative burdens on hospital staff.

Learn More
Learn More
Interactive social media post for South Yorkshire Fire and Rescue for residents to take a virtual fire safety check at home.

Virtual Fire Safety Checks

South Yorkshire Fire & Rescue (SYF&R) used our digital home safety check to streamline staff assessments and improve public emergency support.‍

Learn More
Learn More

Related Articles

View All Articles
View All Articles
Left arrow icon in teal.
Right arrow icon in teal.

It’s Time To Put Our Communities’ Mental Health And Wellbeing First

See how Hello Lamp Post can help your organisation.

What would you like to ask your audience? How would you better support your customers? What’s distracting your team? If you've got an idea, get in touch.

Book a Demo
Book a Demo
Contact Us
Contact us