Central Government

The AI Digital Assistant helping central government departments share information efficiently, automate queries and create more feedback opportunities with their communities.

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Enhance Public Engagement

Facilitate two-way communication with citizens, allowing for real-time feedback and interaction on policies, services and public issues.

Collect and analyse data from citizen interactions to identify trends, preferences and areas for improvement, aiding in more informed policy-making and resource allocation.

Provide timely updates and detailed information on initiatives, decisions and services, fostering greater transparency and trust.

Enable citizens to report concerns or service issues directly, streamlining the process for quicker resolution and improved accountability.

Automate the distribution of important announcements, alerts and public service information, reducing the need for manual communication efforts.

Ensure broader access to government services and information, accommodating diverse populations and improving overall inclusivity.

Person on phone next to interactive signage on beach in Bude, with the Environment Agency.

Environment Agency: AI-Powered Flood Resilience and Awareness

Hello Environment’s AI-powered Digital Team Members help communities understand flood risk, engage with flood defence projects, and access information to help them prepare for flooding.

Female using phone to interact with signage on beach along the Lincolnshire Coast with Environment Agency.

Environment Agency: Digital Engagement for Coastal Risk Management

With Digital Team Members, we’re educating communities at scale about flood risk, preparedness, and future coastal changes across the Lincolnshire Coast.

Man using phone to scan QR code on signage at Boston Barrier to engage in mobile conversation, with the Environment Agency.

Environment Agency: AI Digital Assistants for Flood Risk Awareness

Digital Team Members are bringing the Boston Barrier to life through interactive digital engagement to keep communities informed, prepared and connected to local defences when flood risks arise.

A person holding a phone with a snapshot of a conversation with a digital assistant. In the background there is signage featuring the words "Ask me a question" and a QR code.

“Hello Airport is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”

Brian Cobb,
Chief Innovation Officer,
CVG Airport
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A sign featuring an illustrated Bin character. There is a speech bubble that reads "I'm Professor Green, ask me what to do with your food waste"

“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”

Barbara Romero
Director and General Manager,
LA Sanitation
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A yellow sign near a body of water. Featuring speech bubbles that read "How does the water look?" "Help us understand water quality or ask a question"

“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”

Caroline Douglass
Executive Director, Flood and Coastal Risk Management,
Environment Agency
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See how Hello Lamp Post can help your organisation.

How could AI-powered Digital Assistants answer questions, automate services and engage with your audience 24/7?

Whether you’re looking to extend your public engagement reach, improve customer service or generate new audience insights, get in touch.

The Intelligent Airport Guide

With rising passenger numbers and more frequent disruptions, discover why Digital Team Members have become essential infrastructure for airports to support accessibility, intelligence and operational resilience.

Including expert insights and real-world case studies from airport senior leaders, including CVG and Birmingham Airport.

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