Our Work
Discover how Hello Lamp Post is helping both public and private sector organizations connect with people in more efficient ways. Our case studies showcase real-world examples of how we’ve improved public engagement, enhanced services and provided valuable insights.
Explore the impact we've made and see how our solutions can support your audience and organization.
Our Case Studies
MediaCity
Transforming Destinations with Visitor Feedback
We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.
United Kingdom
Public Engagement
Virtual Assistant
Tourism
South West Water
Water Quality & Safety Checks
We’re inviting visitors to share their personal experiences with local rivers, helping South West Water gain valuable insights into how these rivers are used for recreational activities.
United Kingdom
Virtual Assistant
Surveys
Public Engagement
Environment Agency
Coastal Risk Management
We’re enhancing flood risk communication and community engagement along the Lincolnshire Coast with our digital platform, "Hello EA."
United Kingdom
Virtual Assistant
Flood Management
Public Engagement
Conservation
University of British Columbia
Virtual Concierge Services
We’re enhancing the experience for UBC’s conference and accommodation guests by providing a virtual assistant to address their enquiries.
Canada
Virtual Assistant
NHS Royal United Hospital Bath
Collecting Patient Feedback
We collaborated with Royal United Hospital (RUH), an NHS acute-care facility in Bath, to alleviate administrative burdens on hospital staff.
United Kingdom
Public Engagement
Virtual Assistant
Quayside Shopping Centre
Improving Shopping Experiences
After a successful project at MediaCityUK, the Peel Group asked us to start a new initiative at Quayside Shopping Centre, Salford Quays.
United Kingdom
Virtual Assistant
Public Engagement
Our Colchester
Interactive Chat Widget
As Colchester's Business Improvement District, Our Colchester represents over 400 local businesses.
United Kingdom
Virtual Assistant
Tourism
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North Lanarkshire Council
Mental Health and Wellbeing Support
Since 2017, the region has seen an increase in suicides, prompting the introduction of Hello Lamp Post at three key physical locations and online.
Scotland
Virtual Assistant
Health & Wellbeing
Environment Agency
Flood Resiliency and Awareness
“Hello EA” is an exciting digital tool that marks the Environment Agency’s first use of AI for public engagement.
United Kingdom
Virtual Assistant
Health & Wellbeing
Public Engagement
Flood Management