Our Work

Discover how Hello Lamp Post is helping both public and private sector organizations connect with people in more efficient ways. Our case studies showcase real-world examples of how we’ve improved public engagement, enhanced services and provided valuable insights.

From increasing public engagement to improving services, explore the real-world impacts we’ve made through our case studies.

Our Case Studies

FOR Cardiff

FOR Cardiff: Connecting Visitors with Local History

Our work aimed to boost foot traffic to Cardiff city centre by offering engaging and enjoyable experiences for both residents and visitors.

United Kingdom

Virtual Assistant

Tourism

Heritage

MediaCity

Transforming Destinations with Visitor Feedback

We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.

United Kingdom

Public Engagement

Virtual Assistant

Tourism

South West Water

Water Quality & Safety Checks

We’re inviting visitors to share their personal experiences with local rivers, helping South West Water gain valuable insights into how these rivers are used for recreational activities.

United Kingdom

Virtual Assistant

Surveys

Public Engagement

Environment Agency

Environment Agency: Digital Engagement for Coastal Risk Management

With Digital Team Members, we’re educating communities at scale about flood risk, preparedness, and future coastal changes across the Lincolnshire Coast.

United Kingdom

Virtual Assistant

Flood Management

Public Engagement

Conservation

University of British Columbia

UBC: AI-Powered Virtual Concierge for University Accommodation

With Digital Team Members, UBC's Conference & Accommodation guests have instant access 24/7 to check-in information, room details, local amenities and more - without requiring in-person support.

Canada

Virtual Assistant

NHS Royal United Hospital Bath

Collecting Patient Feedback

We collaborated with Royal United Hospital (RUH), an NHS acute-care facility in Bath, to alleviate administrative burdens on hospital staff.

United Kingdom

Public Engagement

Virtual Assistant

Quayside Shopping Centre

Improving Shopping Experiences

After a successful project at MediaCityUK, the Peel Group asked us to start a new initiative at Quayside Shopping Centre, Salford Quays.

United Kingdom

Virtual Assistant

Public Engagement

Our Colchester

Interactive Chat Widget

As Colchester's Business Improvement District, Our Colchester represents over 400 local businesses.

United Kingdom

Virtual Assistant

Tourism

North Lanarkshire Council

Mental Health and Wellbeing Support

Since 2017, the region has seen an increase in suicides, prompting the introduction of Hello Lamp Post at three key physical locations and online.

Scotland

Virtual Assistant

Health & Wellbeing

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