Welcome to the world of Hello Lamp Post
We are the first organisation to build a uniquely-engaging communication channel for any public space. Our digital platform makes engagement easier, quicker and more cost-efficient.
What’s the problem?
Today, people expect responsive, user led services, but engagement can be costly and time consuming. Organisations are struggling to share information about their local area and services, whilst gathering real-time feedback from their wide-spread communities – often relying on expensive research projects, town hall meetings, marketing campaigns and awareness events.
What’s the solution?
Hello Lamp Post is a two-way communication platform that can reach any member of your community, using their mobile phone. By automating your services, we’ll turn your community spaces into a new communication channel that will result in more efficient service delivery for your constituents/stakeholders.
Community Engagement
Public Consultation
Way-Finding & Storytelling
Tourism & Cultural Storytelling
What are the benefits?
Save staff time & operational costs
- Give back the time your team are losing from responding to public queries or trying to collect feedback
- We are a cost-effective way to chat 1:1 with your community
Inclusivity, reach diverse audiences
- We use familiar technology like SMS, WhatsApp and Facebook Messenger to satisfy both younger and older demographics
- Talk to your community across multiple languages at once
Live engagement 24/7, everywhere
- View incoming feedback and responses in real-time via your dedicated Engagement Hub
- Ultra-reliable, with 99.9% service uptime
Improve community relations
- Increase dwell time and spending
- Build a rapport with your local community
- Increase visitor satisfaction
Paperless and completely digital
- Reduce your paper usage and eliminate the need for data entry
Sectors we serve
Hello Lamp Post is a global provider – primarily working in the UK, US and Australia. We work with the following sectors across the globe:
How does it work?
Pick an object
Look out for any street object or urban environment with a QR code on it.
Say hello
Scan the QR code or send a message via SMS, Facebook Messenger or WhatsApp.
Keep talking
You’ll soon get a reply. Keep chatting to learn more and provide your feedback.
This innovative and fun technology has provided another avenue for the Harbour Trust to connect with our community and visitors.
To make visiting the RUH or having a stay in hospital the best possible experience, it’s essential to find out from our patients what we’re doing well and where improvements could be made. We’re hopeful that this project will give patients and visitors a quick and convenient way to share feedback with us while they wait for their appointment.
Finding new and interesting ways to engage people is key. And using Hello Lamp Post technology will help make us more relevant to a newer audience who prefer texting.
Bringing Hello Lamp Post to downtown Iowa City opens up additional ways for anyone visiting the area to interact with the district. It’s a fun way to engage with public spaces, which is also more accessible and easier to use.
New technologies have transformed how visitors can engage with a destination, and enable the tourism industry to look at creative and innovative ways to deliver experiences for our visitors which are authentic, compelling and memorable.
People’s answers are recorded and then passed on to future users, thereby creating a dialogue between inhabitants and their city. All this was to help people reconnect with their surroundings and challenge them to think differently about the objects they pass everyday.
Hello Lamp Post has modernised and scaled our ability to engage a wider community more often. We plan on further deploying Hello Lamp Post on many other consultations and engagement projects, including the next phase of our liveable neighbourhoods work.
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