.webp)
.png){kind=small}
.png){kind=small}
.png){kind=small}
.png){kind=small}
.png){kind=small}
.png){kind=small}
.png){kind=small}
What is Hello Lamp Post?
We connect organisations with their audiences, in the locations where they live, work or visit, using AI-powered Digital Assistants to make public engagement more accessible, responsive and effective.
Our custom-made AI-powered Digital Assistants - also known as Digital Team Members help organisations answer questions, provide information, automate services and engage their audiences 24/7.
We're supporting organisations across multiple sectors including airports, local, central & state government and universities.
How it Works
Scan to say Hello
We’ll design eye-catching signs based on your branding, for you to install at your chosen sites.
These signs explain why your audience should engage, with a large QR code for them to scan to enter into a conversation with our Digital Assistants.
How it Works
Start Talking
The QR code takes users to a webpage with a chat interface – no downloads are needed. (We also support SMS, WhatsApp, or integrate with your existing app.)
Users are greeted with a friendly welcome message, inviting them to respond.
How it Works
Follow the Chat
Users can ask and answer questions, get updates and support, learn about your projects and give feedback.
Live insights from these conversations can be seen via your dashboard.
Digital Team Members that go beyond answers - executing tasks, automating workflows, and delivering location and context-aware support around the clock
With always-available support, Digital Team Members help residents improve recycling habits through accessible guidance, local regulations, and smarter waste education.
From flood risk guidance to citizen science, Digital Team Members are changing how organisations respond to environmental risks by reshaping community education and streamlining data gathering to save valuable staff time.
Make navigating public areas effortless so visitors can discover local spots and experiences.
Share information efficiently and create more opportunities for feedback to improve public engagement.
Gather valuable community insights and make local information more accessible to citizens.
Provide easy access to information, helping people stay connected and informed about key services.
Offer students and visitors quick access to services and information to improve the campus experience.
Make informational points and tours more accessible, with interactive experiences everyone can enjoy.
Improve on-site customer experiences to support visitors and tenants effectively.
Keep your community safe with real-time emergency response and public safety information.
Why choose Hello Lamp Post?
feedback
footprint
Go Beyond Basic Analytics & Engagement Insights...
Unlock high-level overviews and dive deep into the insights that really matter on your personalised dashboard.
Better understand your audience via detailed engagement metrics, conversation logs and real-time audience insight charts across all your locations.
“Hello Airport, is a valuable part of how we support passengers. It helps us respond more efficiently, remain accessible, and gain deeper insights into what matters to our travellers. It’s helped us evolve how we deliver effective customer service.”
“Professor Green offers support right when residents need it, and has helped us connect with communities that have been harder to reach. It’s now quick and easy for people to get clear answers to their waste sorting questions, helping them make everyday decisions around waste a little simpler.”
.png)
“Hello Lamp Post is a fantastic example of how the Environment Agency embraces innovation and harness technology. It has the potential to reduce our carbon footprint by hundreds of tonnes per year.”