Our Work

Discover how Hello Lamp Post helps both public and private sector organisations connect with people more effectively.

From improved public engagement to enhanced services, explore the impacts we've made in our real-world case studies.

Our Case Studies

CVG Airport: 24/7 Digital Team Member

With Digital Team Members, CVG Airport are unifying all of their touchpoints, so passengers move through their airport with less friction and more confidence.

USA

Virtual Assistant

Sign in an airport showing a large "i" for information. It invites travelers to scan a QR code to ask the digital airport assistant questions.

Atlantic City Airport

Atlantic City: In-Terminal Digital Team Member

Atlantic City Airport has introduced Digital Team Members to support more passengers and ease pressure on frontline teams.

USA

Virtual Assistant

Glasgow Airport

Glasgow Airport: Digitising Assisted Travel

Aimed at enhancing inclusivity and accessibility, we're handling Assisted Travel requests and queries to help passengers self-serve at Glasgow Airport.

UK

Virtual Assistant

Birmingham Airport

Birmingham Airport: One Digital Front Door

Introducing BABS, the Digital Team Member assisting travellers at all touchpoints as part of the 'Connected Personal Experiences' initiative.

UK

Virtual Assistant

Downtown Bellingham

Improving the Downtown Experience

The Downtown Bellingham Partnership has introduced a downtown digital guide to support residents and visitors downtown.

USA

Public Engagement

Tourism

Virtual Assistant

Halloween Celebrations

As part of Downtown Denton’s Inaugural “31 Days of Halloween”, the City launched an AI-powered digital guide to help visitors explore the area with ease.

USA

Tourism

Virtual Assistant

City of Los Angeles

Smart Sorting in Los Angeles

In partnership with LA Sanitation and Environment, we’ve launched Professor Green - an AI-powered digital assistant created to help residents sort their organic waste correctly.

USA

Virtual Assistant

Waste Management

Smart Recycling

We’re improving recycling efforts by providing clear guidance on what items can and cannot be recycled or sent to landfill.

USA

Virtual Assistant

Waste Management

City of Scottsdale

Innovative Waste Management

In line with the City's mission to make Scottsdale smarter and cleaner, we’re partnering with the Solid Waste team to revolutionize how residents access recycling information and reduce landfill waste.

USA

Virtual Assistant

Waste Management

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