The concept of Smart Tourism is defined by the European Union as a destination facilitating access to tourism and hospitality products, services, spaces and experiences through ICT-based (Information and communications technology) tools. By investing and developing these resources a city's intelligence is strengthened and visitor engagement enhanced.
The growth of urbanisation has placed increased demand on infrastructure and services such as transportation, water/sanitation, energy, and civic projects. As cities continue to expand and demographics diversify, it has become challenging for governments, on a local level, to make informed decisions representative of the local population.
If the decisions and policies that shaped our societies were cakes, data would be the eggs, flour, sugar and butter. Without data, we’d do everything on a whim.
Any excitement over developments in technology is usually reserved for labour-saving gadgets, automatism, and future utopias. Often overlooked is civic technology, which has the potential to have an overwhelmingly positive impact on our lives through expanding democracy and increasing citizen engagement.
Drop us a message about what you’re working on and one of our team will be in touch asap. Or, send us an email: contact@hlp.city
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