Our Work

Discover how Hello Lamp Post helps both public and private sector organisations connect with people more effectively.

From increasing public engagement to improving services, explore the real-world impacts we’ve made through our case studies.

Our Case Studies

Our Colchester

Interactive Chat Widget

As Colchester's Business Improvement District, Our Colchester represents over 400 local businesses.

United Kingdom

Virtual Assistant

Tourism

MediaCity

Transforming Destinations with Visitor Feedback

We partnered with The Peel Group and Salford City Council to transform MediaCityUK into an interactive destination where people could chat with objects and places.

United Kingdom

Public Engagement

Virtual Assistant

Tourism

London Legacy Development Corporation

Improving Visitor Experiences at the Olympic Park

The London Legacy Development Corporation (LLDC) at Queen Elizabeth Olympic Park, spanning over 500 acres, had been evolving since the 2012 Olympics.

United Kingdom

Virtual Assistant

Surveys

North Lanarkshire Council

Mental Health and Wellbeing Support

Since 2017, the region has seen an increase in suicides, prompting the introduction of Hello Lamp Post at three key physical locations and online.

Scotland

Virtual Assistant

Health & Wellbeing

Environment Agency

Environment Agency: AI-Powered Flood Resilience and Awareness

Hello Environment’s AI-powered Digital Team Members help communities understand flood risk, engage with flood defence projects, and access information to help them prepare for flooding.

United Kingdom

Virtual Assistant

Health & Wellbeing

Public Engagement

Flood Management

Environment Agency

Environment Agency: Digital Engagement for Coastal Risk Management

With Digital Team Members, we’re educating communities at scale about flood risk, preparedness, and future coastal changes across the Lincolnshire Coast.

United Kingdom

Virtual Assistant

Flood Management

Public Engagement

Conservation

Environment Agency

Environment Agency: AI Digital Assistants for Flood Risk Awareness

Digital Team Members are bringing the Boston Barrier to life through interactive digital engagement to keep communities informed, prepared and connected to local defences when flood risks arise.

United Kingdom

Virtual Assistant

Flood Management

Public Engagement

Glasgow Airport

Glasgow Airport: AI Digital Assistant for Passenger Assistance

Aimed at enhancing inclusivity and accessibility, we're handling Assisted Travel requests and queries to help passengers self-serve at Glasgow Airport.

Virtual Assistant

University of British Columbia

UBC: Interactive Museum Visitor Experiences

Bringing museum exhibits to life through interactive digital conversations that deepen learning, capture visitor feedback and inspire meaningful engagement.

Canada

Virtual Assistant

Tourism

Heritage

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