We’re working with The Peel Group, in partnership with Salford City Council, to make MediaCityUK an interactive destination where people can chat with objects and places. The deployment gives residents an opportunity to share their feedback and suggestions for the future of MediaCity, as well as giving visitors a tool where they can quickly and easily find out more information on local amenities and landmarks.
- Improve visitor and resident experience and satisfaction
- Measure community sentiment
- Support customer service staff by automating responding to queries